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COMMUNITY MANAGEMENT COORDINATOR

Employer U.S. Embassy Tashkent

Information on vacancy
Period of publication 20.09.2024 - 01.10.2024
Field of activity /
position:
Other
Duties BASIC FUNCTION OF POSITION:

The Community Management Coordinator (CMC) is responsible for building and maintaining Mission flagship digital properties (social media, website content); developing a year-long editorial calendar designed to promote Mission priorities with online communities; researching and analyzing evolving markets for Mission digital properties; and customizing content and online engagement to promote Mission objectives. Organizes and hosts online conversations and designs and develops innovative engagement opportunities and tools. Provides guidance to Public Diplomacy (PD) Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties. The CMC works under the direct supervision of the Strategic Content Coordination (SCC) Specialist or Public Affairs Officer (PAO) designee and has no supervisory responsibilities.

Organizes and hosts daily public online discussions, promotes Mission news and information, and facilitates discussion of foreign policy issues and American values. Incorporates strategic content on trending issues. Recruits subject matter experts (credible voices) for campaigns, projects, and development of strategic content.

Identifies, selects, and/or creates and edits content for use in online engagement. Designs and produces special projects and initiatives to engage specific audience groups on priority issues and/or to feature ambassadorial and other Mission engagement in-studio or at off-site locations. Uses audience analysis, analytic data, and qualitative analysis to customize content for specific target audience groups, adapting language, syntax, and format to appeal to their interests. Using market research, determines which delivery channel(s) will reach target audiences and generate engagement; works with the Digital Production Coordinator to compile strategic content packages, matching policy content with visual, graphic, and multimedia elements that reinforce and strengthen the impact of policy content. Monitors the impact of online engagement to identify reception, reach, and sentiment within each community.

Actively plans the online editorial calendar focus and campaigns at least six (6) months in advance to conduct audience research, identify funding sources and expert participants, and identify and/or develop content creation and promotion. Researches, tracks, and analyzes evolving countrywide and regional markets for Mission digital properties. Plans and builds out digital platforms to promote Mission policy priorities, responding to the evolving interests and information consumption preferences of Mission priority audience groups. Assesses previous activities to fine-tune planned initiatives; identifies project objectives, assessment methods, and outcomes for online engagement.
Requirements to the candidate
Age: not relevant
Gender: Irrelevant
Residence: UZBEKISTAN
Education: Higher
Professional requirements PRIOR WORK EXPERIENCE:

Two years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats.

JOB KNOWLEDGE:

Detailed knowledge of U.S. foreign policy objectives and American interests in Uzbekistan is required.

Must have strong online communications and analysis skills to identify and exploit engagement opportunities.

SKILLS AND ABILITIES:

Must have excellent written and oral communication skills, including the ability to develop, write, and edit materials for digital dissemination in both English and Russian/Uzbek.

Must be able to interpret between English and Russian/Uzbek.

Education Requirements:
A university degree in Communications, Business, Marketing, International Relations, English, or local equivalent is required.
Working conditions
Region Tashkent
Employment Full
Salary offered 1089$/Biweekly
Extra motivation Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Uzbekistan may receive a compensation package that may include health, separation, and other benefits.
Additional information
Additional information: How to Apply:
To apply for this position applicants must meet all requirements stated in the vacancy announcement and submit an application through the Electronic Recruitment Application (ERA) system along with all required documentation.

!!!Incomplete applications or applications missing the required documentation will not be considered!!!

To apply for this position click the link below:

https://erajobs.state.gov/dos-era/vacancysearch/searchVacancies.hms?_ref=ouwyzmf3pt0

For more information and a video tutorial on how to apply, visit the Mission internet site

https://uz.usembassy.gov/embassy/jobs

Required Documents:

Passport copy

Residence permit (if applicable)

Education proof/Diploma

Next Steps:
Thank you for your application and your interest in employment with the U.S. Mission in Uzbekistan.



Due to the high volume of applications received, only shortlisted candidates will be contacted. Shortlisted applicants will be invited to take language or other tests as required and attend an interview, and will be notified via email or phone.



Selected candidates will be required to pass medical and security certifications.


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