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Vacancies (25)
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IT Specialist - TB Free UzbekistanEmployer ABT ASSOCIATES |
| Information on vacancy | |
| Period of publication | 23.10.2024 - 21.11.2024 |
| Field of activity / position: |
IT and WEB projects / Specialist |
| Duties | Job Description The World at Abt Solving the world's most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt Global. Creating a more equitable world is no small task, but we are driven by big challenges. We are a team of 4,000+ people in over 50 countries working in unison and focused on the bigger picture. Only by sharing our commitment and energy do we affect change and push the boundaries of what's possible. We welcome diverse ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game. To thrive at Abt is to embrace flexibility and collaboration. Our open culture allows you to balance your work and personal life as needed to optimize personal well-being. Creating a more equitable world starts from within – we look after people around the world, and we'll do the same for you. Ready to embrace rewarding and meaningful work? Now's your chance. The Opportunity As the IT Specialist, will work under direct supervision of the Finance and Administration Director to support the planning and implementation of TB Free UZ activities. Additionally, the IT Specialist will report to the MIS/DATA Management Specialist and Abt's regional International IT Group for Technical Responsibilities. Key Roles and Responsibilities Perform desktop and laptop computer support, including performing routine preventive maintenance, installing software patches and upgrades, and troubleshooting hardware or software problems in-person, by phone or using remote access tools. Track and process all project staff IT Support incidents, requests and tasks using the ServiceNow ticketing tool. Manages the project's computer network, coordinating with Abt IT regional staff and/or vendors, as well as IT staff in the US Ensure a stable, consistent office internet connection throughout the site office, report any issues and work with ISP to resolve them. Ensure file server backups are completed successfully. Maintain 'Workstation Inventory List', tracking the physical inventory of all equipment (PC's, laptops, printers, etc.), and update the Asset Records on Monthly basis on ServiceNow Provide technical support for the resolution of major outages, network, or system failures such as but not limited to server crashes, firewall failures, virus attacks, etc.). Image, reimage, configure, and join Abt laptops to the domain. Create (and update as required) a Disaster Recovery Plan for the office. Assist in management of Group Policies and file permissions for project users and groups. Ensure each Abt system has valid certificates and up-to-date security tools, and that all staff members adhere to Cyber Security rules and processes. Attend and participate in monthly IT conference call with International IT Management (All IT Managers' Monthly Meeting), 1x1 meetings and any other meetings. Identify and communicate process improvements which will allow site staff to increase their efficiency and productivity. Monitor relevant logs and perform necessary operations to ensure the proper state of IT systems. Provide basic training to users on MS Office products. Assist in developing TB Free Uzbekistan Activity reports and analysis including: • Generating reports from single or multiple systems. • Providing technical expertise on data storage structures, data mining, and data cleansing. • Interpret data, analyze results using statistical techniques and provide ongoing reports Together with TB Free Uzbekistan Activity MIS/DATA Management Specialist perform data visualization of TBFU results Identify the data development needs of each project key area through communication with technical staff. |
| Requirements to the candidate | |
| Age: | 25-50+ |
| Gender: | Irrelevant |
| Residence: | Uzbekistan |
| Education: | Higher |
| Professional requirements | Minimum Qualifications Bachelor's degree or a high school diploma (based on level) in computer science, statistics, economics or equivalent experience. 2-4 years of experience OR the equivalent combination of education and experience in desktop and laptop computer support, data analysis, software solution. Fluency in Uzbek, proficient in English and Russian |
| Working conditions | |
| Region | Tashkent |
| Employment | Full |
| Salary offered | is contingent on CoP USAID TB Free UZ Activity |
| Extra motivation | What We Value Bachelor's Degree in computer science, computer programming, or another IT-related field. At least 4 years of relevant professional experience in IT network administration in a Windows environment, including internet access support. Ability to manage and provide technical oversight to junior programmers and consultants. The ability to work well in collaboration with VIPs, executives, stakeholders, and technical advisors. Experience in using IT Support Ticketing Tools, ex: ServiceNow. Knowledge of multiple Data Visualization tools such as Tableau, Power BI, Data Studio etc. Work experience in NGOs or International organizations is a plus. |
| Additional information | |
| Additional information: | About Us Around the world, vulnerable populations face an array of complex problems. At Abt Global, we're committed to making fundamental societal change in these disproportionately affected communities. We help wherever we're needed. Here, you'll collaborate with an international network of talented colleagues as you design and implement solutions for critical health, climate, economic, and governance issues. In partnership with local and indigenous communities you will help to improve lives and livelihood. All the while having the support and encouragement of leaders who always put your career and wellbeing first. Come make a World of Difference with us. At Abt, our commitment to creating a more equitable society for populations around the world starts from within. We understand how communities can flourish when people are given the right resources and support, and at Abt we continuously strive to cultivate a culture where there are no barriers to personal and professional fulfilment. Our welcoming and inclusive environment, our stance on employee wellbeing and flexibility, our deliberate approach towards expanding our talent representation, and our Employee Networking Groups are just some of the ways we ensure that everyone at Abt can thrive. With an eye towards continuous improvement, we know there's always more to be done. And we're set on doing it. |
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