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Vacancies (31)
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Helpdesk Support Technician / Database AdministratorEmployer TIS |
| Information on vacancy | |
| Period of publication | 30.07.2025 - 28.08.2025 |
| Field of activity / position: |
IT and WEB projects / Database administrator |
| Duties | Essential Duties and Responsibilities: *Provide first line of technical assistance and support for incoming queries and issues related to computer systems, software, and hardware (example: PC, *Mac, iPad, Chromebook, Projector, Apple TV, tvs, etc.); *Install and configure computer hardware, operating systems and application leveraging MDM effectively when possible; *Distribute, track, label and organize technology inventory and makerspace materials; *Troubleshoot system and basic network problems. *Diagnose and resolve hardware/software faults; *Support the roll-out of new software applications; *Deliver in-class support as required; *Test and evaluate new technology; *Any other tasks assigned by the Technology Director as needed. Database Administration Responsibilities: *Administer and maintain student databases – including *OpenApply, Toddle, and Managebac. Work with Office *Manager to maintain up-to-date student demographic data; *Assist the Technology Director in managing users and policies in the Google Admin Console (or equivalent). *Prepare student lists requested by faculty and administration; *Set up new users' accounts and profiles, and manage password issues in cooperation with the Helpdesk Support / Network Technician; *Administer additional school databases and platforms such as Scholastico, NWEA MAP; *Prepare and process student data for various school activities, including CCA registrations, Parent conferences, and MAP Testing. *Manage mail merge emails to TIS community groups; *Maintain functional areas of the school website, in cooperation with the Communications Department (family portal accounts, cafeteria balances system) |
| Requirements to the candidate | |
| Age: | 30 and up |
| Gender: | Irrelevant |
| Residence: | Uzbekistan, Tashkent |
| Education: | Higher |
| Professional requirements | Minimum Qualification: It is expected that candidates for the Helpdesk Support Technician / Database Administrator position have strong analytical and organizational skills and are able to work in a team environment as well as independently without supervision. For this position following qualifications are required. *At least 3 years of relevant experience required; *College Degree/Diploma in Computer Science or IT; *Database administration knowledge and skills; *Networking familiarity, with Microsoft and Cisco certifications desired; *Experience as a Computer Technician, with COMPTIA A+ Certification desired; *Verbal and written proficiency in English and good communication skills a must; *Positive and friendly attitude, growth mindset and a passion for learning new technologies; *Self-motivated with an ability to juggle multiple projects and meet tight deadlines. |
| Working conditions | |
| Region | Tashkent |
| Employment | Full |
| Salary offered | upon interview |
| Extra motivation | Supervised by the Technology Director, the Helpdesk Support Technician / Database Administrator provides technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products; works with the Helpdesk Support /Network Technician, and other technology support personnel, to maintain the organization's IT infrastructure; shares primary responsibility with the technology director for the structure and maintenance of the school's student information system – including OpenApply, Toddle, and Managebac; and assists the Technology Integrationist in providing professional development to faculty and staff and support to students. All learning at TIS is guided by our Learning Principles. |
| Additional information | |
| Additional information: | This is a full time position, Monday-Friday, from 8am to 5pm. Starting date: Immediately |
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Personal account |
| About the project User Agreement Public offer |
Price List How to pay? Contact |
Manuals for HR officers Publications |