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Helpdesk Support Technician / Database Administrator

Employer TIS

Information on vacancy
Period of publication 14.11.2017 - 27.11.2017
Field of activity /
IT and WEB projects / Database administrator
Duties Core responsibilities
Х Provide first line of technical assistance and support for incoming queries and issues related to computer systems, software, and hardware (example: PC, MAC, iPad, Chromebook, Projector, Apple TV, Smart Boards, etc.);
Х Install and configure computer hardware, operating systems and applications;
Х Distribute, track, label and organize technology inventory and makerspace materials;
Х Troubleshoot system and network problems. Diagnose and resolve hardware/software faults;
Х Support the roll-out of new software applications;
Х Maintain school printers, replace toner cartridges as needed and work with an outside contractor to refill and repair the cartridges;
Х Deliver in-class support as required;
Х Test and evaluate new technology;
Х Any other tasks assigned by technology department as needed.
Responsibilities related to Database Administration:
Administer and maintain student databases Ц including iSAMS and Managebac. Work with Office Manager to maintain up-to-date student demographic data;
Х Prepare student lists requested by faculty and administration;
Х Set up new users' accounts and profiles, and manage password issues in cooperation with the Network Administrator;
Х Any other duties related to administering central school databases.
Requirements to the candidate
Age: Irrelevant
Gender: Irrelevant
Residence: Tashkent, Uzbekistan
Education: Higher
Professional requirements QUALIFICATIONS

It is expected that candidates for Helpdesk Support Technician / Database Administrator position have strong analytical and organizational skills and able to work in a team environment as well as independently without supervision. For this position following qualifications are required.
Х At least 3 years of relevant experience required; College Degree/Diploma in Computer Science or IT;
Х Database administration knowledge and skills;
Х Networking familiarity, with Microsoft and Cisco certifications desired;
Х Experience as a Computer Technician, with COMPTIA A+ Certification desired;
Х Verbal and written proficiency in English and good communication skills a must;
Х Positive and friendly attitude, growth mindset and a passion for learning new technologies;
Х Self-motivated with an ability to juggle multiple projects at one time and meet tight deadlines.
Working conditions
Region Tashkent
Employment Full
Salary offered Discussed at interview

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