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Customer Database Coordinator


Information on vacancy
Period of publication 24.01.2023 - 22.02.2023
Field of activity /
Duties Position Summary:

Responsible for helping TSST (TOSHKENT SHAHAR SUV TA'MINOTI) in maintaining and improving customer database ensuring the data is correct and up to date.

Responsibilities & Duties
- Analyze the existing database with specific tools and determines possible anomalies.
- Coordinates the Customer Survey on all water and wastewater connections.
- Helps TSST in updating the database from Networks and Customer Surveys.
- Helps TSST in updating the database according to the development of smart metering program.
- Helps TSST in checking if the data coming from the Automated Reading are correctly inserted in the database.
- Helps TSST in producing statistics from the databases and other tools implemented within the project in the Customer Service Field.
- Advise on areas where data clean-up is needed.
- Participates in meetings regarding the implementation of a unique billing system for all utilities.
- Extract and generate various reports upon request and provide information for periodic reports on the revenue.
- Proposes improvements to the existing and future Customer Information Systems.
- Ensures protection of interests, non-disclosure of confidential information and documents to the third parties.
Requirements to the candidate
Age: 25-65
Gender: Irrelevant
Residence: Uzbekistan
Education: Higher
Professional requirements Qualifications:

- Assocuate or College Degree;
- Prior experience in data entry and database administation.
- Proficiency in Uzbek and Russian languages.
- Basic proficiency in English
- Proficient with Microsoft Office Suite, especially Microsoft Excel.

Special Skills/Abilities Needed:
- Good written and verbal communication skills, including ability to interface with clients, contractors and regulatory agencies is critical.
- Ability to create effective working relationships with employees and customers and deal effectively with people at all levels.
- Strong attention to details.
- Good analytical skills.
- Time management and strong ability to meet deadlines.
- Strong interpersonal skills.
- Hardworking, disciplined, enthusiastic, dynamic.
- Self-motivated, team-oriented, organized, and able to successfully multitask.
Working conditions
Region Tashkent
Employment Full
Salary offered To be discussed during the interview
Additional information
Additional information: For 160 years, SUEZ has been a key player in environmental services. Today, our services span across, water services, recycling and recovery & air quality.

Permanent entity of the French company SUEZ International SAS in Tashkent.
The company has signed a 7-year contract with Tashkent city municipality and the Ministry of Housing and Communal Services on March 7, 2020.
Project: Tashkent water transformation plan
The total budget of the project is 185.4 million euros, of which 142 million euros will be disbursed through loans from leading European banks - the funds will be used to modernize urban water supply and sewerage networks and improve their management in accordance with the highest international standards.

Main activity:
- Upgrade Tashkent water public service to an international standard
- Bring the experience of SUEZ, introduce modern technologies, equipment and software to improve the management of drinking water supply and sewage system in the city of Tashkent
- Improve financial sustainability of the water service.

Candidates who meet the requirements can send CV and Motivation letter via web site.
Only those who meet the indicated requirements will be invited to the interview.

If you like this vacancy and you believe that requirements set match your specialization, educational background, work experience, and skills you can send your resume for this vacancy.

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Ikhtiyor Kutliev
Date of birth
Education Unfinished higher

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