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Billing system technical support engineer

Employer Huawei Tashkent

Information on vacancy
Period of publication 06.09.2017 - 05.10.2017
Field of activity /
position:
Telecommunications, communication, post / Engineer
Duties Responsible for technical solution (infrastructure etc) and delivery
-Assist on testing for the new version or delivery, for Huawei billing system.
-Provides direct technical support to customers on installations, usage, or maintenance of BSS system to ensure that the system is functioning according to specifications
-Responds to customer inquiries concerning system software and applications
-Provides immediate customer assistance for emergency and URGENT fixes as defined in service definition.
-Creates temporary "work-around" for immediate customer issues where appropriate
-Escalates to next level for customer issues unresolved by packaging, with concise description, actions, and traces required for escalation of "bugs" and/or "request for assistance"
- Assist the sales team by answering questions, providing technical information and conducting product demonstrations, both remotely and in person
Requirements to the candidate
Age: 22-30
Gender: Male
Residence: Tashkent
Education: Higher
Professional requirements To know Huawei billing system and had experience in Billing more than 3 years.
Working conditions
Region Tashkent
Employment Full
Salary offered After Negotiation


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